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At Igrow Global, we’re committed to delivering the freshest fruits and vegetables to your doorstep in perfect condition. This policy explains how we handle shipping, delivery, and refunds for your orders.
We deliver nationwide across Nigeria, with dispatch points in Abuja. For bulk or international orders, delivery arrangements are made on a case-by-case basis.
Orders placed before 12 PM (Mon–Sun) are typically processed and dispatched the same day.
Orders received after 12 PM or on public holidays will be processed the next working day.
Abuja: Within 24 – 48 hours
Other Major Cities: Within 2 – 4 working days
Rural Areas: May take up to 5 working days, depending on courier availability.
Delivery charges vary by location, order size, and delivery option. The exact fee will be displayed at checkout.
✅ Opening Deal: Enjoy 50% discount on all delivery fees for a limited time.
Once your order is shipped, you will receive a confirmation email or SMS with your tracking details.
Because we deal with perishable goods, we maintain strict freshness standards. However, we understand issues can occur, and we’ll always make it right.
You may request a refund or replacement if:
You receive damaged, spoiled, or incorrect items.
Your order arrives significantly delayed (beyond stated delivery timeframes).
Please contact us within 24 hours of delivery via:
📧 info@igrow.ng or
📞 +234 094 350 6680
Include your order number, a brief description, and photo evidence (if applicable).
Approved refunds will be processed within 5–7 working days through your original payment method.
Orders can be canceled before dispatch. Once the order has shipped, cancellations are not possible due to the perishable nature of our products.
For questions about shipping, refunds, or any support needs, please reach us at:
📧 info@igrow.ng
🌐 www.igrow.ng
📍 Offices: Abuja, Nigeria
© 2025 | All Rights Reserved